Social Media Management

Reply faster and create content for every social channel

RunVoya turns supported Facebook, Instagram, and LinkedIn conversations into prioritized work and prepares contextual replies. It can also use your services, offers, brand information, and uploaded knowledge to create posts, images, and videos for approval-first publishing across supported social channels.

  • Bring supported Facebook, Instagram, and LinkedIn conversations into one queue
  • Create channel-ready posts, images, and videos from business information
  • Review replies and content before anything is sent or published

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Social content studio

One business update, three channel-ready versions

Prepared
Facebook
Post and video ready
Instagram
Reel and caption ready
LinkedIn
Company Page video ready
Review once, then approve each destination

The operational problem

Social media creates two jobs at once

A small team has to notice and answer customer conversations while also producing enough useful content to stay visible. Both jobs compete for the same limited time.

Messages compete with content notifications

A customer request can be buried among likes, mentions, publishing updates, and other social activity.

Comments and DMs need different context

A public complaint and a private availability question should not receive the same generic response.

Content production starts from zero

Turning one business update into a post, visual, video, and channel-specific caption can take hours before anything is ready to publish.

How it works

From a customer message or business idea to approved social work

RunVoya uses the source conversation or your maintained business knowledge to prepare the right next step while preserving human review.

  1. 1

    A conversation or content idea arrives

    RunVoya receives supported Facebook, Instagram, or LinkedIn activity, or your team starts from a service, offer, update, or campaign idea.

  2. 2

    Business context shapes the work

    Services, prices, hours, preferred tone, brand information, and reference documents help ground the reply or content.

  3. 3

    RunVoya prepares channel-ready output

    A customer interaction becomes a prioritized reply task, while a business idea can become copy, an image, or a video adapted for supported networks.

  4. 4

    Your team reviews and approves

    Check the wording, visuals, video, conversation, and destination before sending a supported reply or publishing supported content.

A practical example

Turn a new service into a week of social content

Add the service details, audience, price, and preferred tone once. RunVoya can prepare a Facebook post, an Instagram caption and visual or Reel, and a LinkedIn Company Page video grounded in that information. Your team reviews each version and approves the destinations that should go live.

What you can do

One workflow for conversations and content creation

RunVoya reduces the repeated work around customer responses and content production while keeping network differences and approval boundaries clear.

Facebook Page messages

Receive supported inbound customer messages from a connected Facebook Page and turn relevant conversations into tasks.

Facebook comments

Bring supported Page comment activity into triage so public feedback can be reviewed in context.

Instagram professional DMs

Process supported messages from the professional Instagram account linked to the managed Facebook Page.

Instagram comments

Evaluate supported comment content and create work when a response or closer review is appropriate.

LinkedIn direct messages

Prioritize supported LinkedIn inquiries, prepare contextual replies, and send only after approval.

Business-grounded creation

Generate useful post copy, images, and videos using your services, offers, brand information, and uploaded knowledge.

Cross-channel publishing

Prepare supported Facebook posts, Instagram images or videos, and LinkedIn Company Page videos for approval-first publishing.

Useful in the workday

Social workflows that give a small team time back

Start with the customer signal or business information you already have, then reuse it without publishing generic content unchecked.

Service and availability questions

Use business knowledge to prepare a helpful answer to an inbound Facebook or Instagram question.

Public complaints

Prioritize negative comment sentiment and review the proposed response carefully before replying publicly.

Campaign content

Turn a launch, promotion, event, or seasonal update into adapted copy, images, and videos for supported channels.

Consistent publishing

Create several channel-ready assets from one accurate source instead of restarting the creative process for every network.

You stay in control

Customer replies and published content remain human-reviewed

RunVoya prepares customer-facing wording and supported social assets, but a person remains responsible for the final facts, tone, visual, video, and destination.

  • Confirm the network, conversation, audience, and destination
  • Check tone, business details, image, and video before approval
  • Approve only the reply or post you intend to send or publish

Frequently asked questions

Practical answers before you start

Clear details about how this workflow operates, what remains under your control, and what to expect from RunVoya.

Which social messages and comments can RunVoya process?

RunVoya supports inbound Facebook Page and linked professional Instagram messages and comments through a configured Meta connection, plus supported LinkedIn direct messages.

Does RunVoya automatically send Facebook or Instagram replies?

No. RunVoya can triage inbound activity, create tasks, and prepare reply drafts, but the final DM or comment response is handled in the source channel.

Does RunVoya support LinkedIn DMs?

Yes. RunVoya can prioritize supported LinkedIn direct messages, prepare a contextual reply, and send it after a person approves the response.

Can RunVoya publish social content?

Yes, in separate approval-first workflows. Supported publishing includes Facebook text, image, and video posts; Instagram image and video or Reel content; and LinkedIn Company Page video posts.

Can RunVoya create social media videos from my business information?

Yes. RunVoya can use maintained business knowledge such as services, offers, audience, brand details, and reference documents to prepare supported social video content for review and approval.

Do I need an Instagram professional account?

Yes. The supported Instagram workflow uses a professional account linked to a managed Facebook Page through Meta.

Reply faster and turn business knowledge into social content

Try RunVoya free for 7 days to manage supported conversations and create approval-ready posts, images, and videos.