Facebook Page task
Prepared A comment reports a service problem
- Priority
- High
- Sentiment
- Negative
- Prepared
- Response draft
RunVoya + Facebook
AvailableOrganize Facebook Page messages, comments, and content work
RunVoya connects to a Facebook Page you manage. Supported incoming messages and comments can be classified, prioritized, summarized into tasks, and paired with reply drafts. RunVoya does not auto-send those replies. Separately, supported Facebook text, image, and video content can be published after a person approves it.
- Bring supported Page messages and comments into a shared task queue
- Review priority, sentiment, context, and a prepared reply together
- Publish supported Page content only after approval
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Capability status
What is available now
- Receive supported messages and comments from a managed Facebook Page
- AI triage, priority, sentiment, reply drafts, and source-aware tasks
- Approved publishing for supported Facebook text, image, and video content
Connected Facebook context
What RunVoya receives from Facebook
RunVoya keeps supported Page activity tied to its source so the team sees what happened, why it matters, and what has been prepared.
Page messages
Supported incoming messages from the connected Page can become classified tasks with customer context and reply drafts.
Page comments
Supported comment events retain their public source while RunVoya assesses sentiment, priority, and a suggested next step.
Managed Page identity
The selected Page determines which business presence supplies inbound activity and receives separately approved content.
How it works
How Facebook Page activity works in RunVoya
Inbound triage and outbound publishing are deliberately separate so a suggested reply is never mistaken for a published response.
- 1
1. The Facebook Page provides the signal
A supported message or comment arrives from the Page selected during the Meta connection.
- 2
2. AI explains the attention need
RunVoya assesses category, priority, and sentiment and prepares a concise reason and suggested reply.
- 3
3. The activity becomes trackable work
A task preserves the Page source, customer context, AI reasoning, confidence, and suggested action.
- 4
4. Your team chooses the external action
Replies are not auto-sent. Supported text, image, or video publishing is separate and runs only after approval.
Prepared next steps
What RunVoya prepares for Facebook
The integration supports internal reply preparation and approval-controlled content publishing without combining the two workflows.
Message reply drafts
Use the incoming Page message and your business knowledge to prepare a response for human review and manual handling.
Comment response tasks
Turn supported comments into prioritized, traceable tasks without posting a public response automatically.
Approved Page publishing
Prepare supported text, image, or video content and publish it to the selected Facebook Page after explicit approval.
Connection details
What you need to connect Facebook
RunVoya works with a Facebook Page the connecting user can manage. Personal-profile activity is not the basis of this workflow.
A Facebook Page you manage
The Page must be available to the person authorizing the Meta connection in RunVoya.
The correct Page selection
Choose the business Page that should provide message and comment activity and receive approved content.
Social response guidelines
Define your tone, escalation rules, known business facts, and content approver before the team relies on prepared work.
A clear publishing boundary
Inbound replies are prepared, not auto-sent
RunVoya can draft a response to supported Page messages and comments, but your team handles the reply. Supported Facebook text, image, and video publishing uses a separate approval step before content is posted.
- Review the original Page activity beside the draft
- Keep public and private replies under human control
- Approve supported content before it is published
Frequently asked questions
Practical answers before you start
Clear details about how this workflow operates, what remains under your control, and what to expect from RunVoya.
What Facebook account does RunVoya connect to?
RunVoya connects to a Facebook Page that the authorizing user can manage. The selected Page is the business source for supported messages, comments, and publishing.
Can RunVoya triage Facebook messages and comments?
Yes. Supported incoming Page messages and comments can be classified for priority and sentiment and turned into reply drafts and tasks.
Does RunVoya automatically reply on Facebook?
No. RunVoya prepares reply drafts but does not auto-send responses to Page messages or comments. A person handles the external reply.
Can RunVoya publish Facebook Page content?
Yes. RunVoya supports approval-controlled publishing for supported Facebook text, image, and video content. Nothing is published until a person approves the action.
Turn Facebook Page activity into clear team work
Try RunVoya free for 7 days to triage Page messages and comments and keep supported content publishing behind approval.