Start with the actual feedback
Review text, ratings, and the selected business location help explain what happened and why a response matters.
Review Management
Give customer feedback a thoughtful reply.
Bring Google Business Profile reviews into context, identify feedback that needs attention, and prepare responses for your review.
- See ratings and the original review
- Prepare a response using business context
- Approve supported replies before publishing
7-day free trial · Card required · Cancel anytime
RunVoya is workingGoogle review reply workflowDemo-
A new Google review★★★★★ Thank you for the excellent service! Received Step 1 in this example. - A thoughtful response draftedAcknowledge the customer’s specific feedback Draft ready Step 2 in this example.
- You approve the actionReview the details before anything is sent or created Approved Step 3 in this example.
- Review reply publishedYour approved reply appears on Google Published Step 4 in this example.
A personal response to customer feedback
Prepared by RunVoya. Reviewed by you.
Make the response your own
RunVoya prepares a draft. Check the facts, adjust the tone, and decide what you want to say publicly.
Publish a reviewed reply
Google replies require a valid connected account, location, and review identity. Publication remains distinct from drafting.
Before you connect
A few useful details.
Can RunVoya publish a reply to Google Reviews?
Yes, through the supported Google Business Profile connection after approval. A valid connected business location and review identity are required.
Is this included in my RunVoya plan?
All paid plans include the core RunVoya features. Plans differ by the monthly credits each paid member contributes to the shared business pool. Connections and provider permissions are required for integration-dependent actions.