Connect the right source
Authorize Outlook Mail for email access. Outlook Calendar is a separate connection for availability and meeting work.
RunVoya + Outlook
An AI email assistant for your Outlook customer inbox
Turn Outlook Mail conversations into summaries, reply drafts, and clear next steps.
- Summarize incoming customer requests
- Prepare replies with your business context
- Review before sending
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RunVoya is workingOutlook reply workflowDemo- New customer emailSarah asks about your services Received Step 1 in this example.
- Request summarizedCustomer question · reply needed Reviewed Step 2 in this example.
- Reply preparedA draft using your business information Draft ready Step 3 in this example.
- You approve the actionReview the details before anything is sent or created Approved Step 4 in this example.
- Reply sentDelivered through your connected Outlook account Sent Step 5 in this example.
A clear answer, ready for your customer
One request. A reviewed reply. The conversation stays in context.
Keep the decision with you
Review the proposed details before anything is sent, published, or created. You choose when the prepared action is ready to go.
Know the supported scope
Review a reply before sending it through Outlook. Connecting mail alone does not enable calendar actions.
Put it into practice
Example: turn an Outlook email into a useful next step
A customer requests a quotation and a call. RunVoya can prepare the customer reply while you check the details that require your judgment.
Connect Outlook Mail
Authorize the Microsoft mail account used for customer communication. RunVoya uses supported imported messages as context for summaries, tasks, and reply preparation.
Review the proposed response
Check the original request and your service information. Add an accurate quotation or ask for missing requirements. Approve the reply only when the recipient, facts, and promises are correct.
Connect Outlook Calendar for meeting times
Mail and calendar use separate capabilities. Authorize Outlook Calendar and select the calendar before checking live availability or approving creation of a confirmed event.
Before you connect
A few useful details.
What do I need to connect Outlook?
Authorize Outlook Mail for email access. Outlook Calendar is a separate connection for availability and meeting work.
Does RunVoya act in Outlook without review?
Review the proposed details before anything is sent, published, or created. You choose when the prepared action is ready to go.
What should I know about this Outlook workflow?
Review a reply before sending it through Outlook. Connecting mail alone does not enable calendar actions.